Q:Will I be required to wear a mask? A: Yes. North Carolina health care providers, including massage therapists, are required to have everyone wear masks in their clinic. Even with vaccinations becoming increasingly available, spending an hour in close proximity is a risk.
Q: I haven’t been feeling well today. Will I be charged for a late cancellation? A: At this point in time (Spring 2021 forward) we are not penalizing people for illness related cancellations. We appreciate your honestly and concern for our safety.
Q: I have developed symptoms since our massage. Do I need to call you? A: Yes, please. Because of the amount of time we spend with each client, the possibility of sharing with the people after you is high. Please let us know so we can stop the spread as soon as possible.
Q: I’m waiting for the results of a COVID test. Can I get a massage? A: No. Please wait until you have confirmation that you are negative before coming in. The risk of transmission is very high because of the amount of time we spend in a shared breathing volume.
Q: I’ve recovered from COVID. Can I get a massage at your clinic? UPDATE Jan 2022 A: Yes as long as: if you have had a booster, you are at least 7 days past a negative test OR from your last symptoms (which because of Omicron includes fever, severe congestion, and sore throat as well as dry cough, etc). (NEWS REPORT )
If you have NOT had a booster, you must be at least 14 days past a negative test OR your last symptoms (which because of Omicron includes fever, severe congestion, and sore throat as well as dry cough, etc).
Q: I’ve had my vaccine. Will you be following up with me after my session? A: No, after at least one confirmed session that you have been fully vaccinated, we will not follow up with you. However, please remember to call us if you develop unusual symptoms, as many of our other clients are not yet vaccinated.
Q: Will you be taking new clients soon? UPDATE Jan 2022 A: We are seeing all VACCINATED clients at this time. If you are unvaccinated for health reasons AND have a referral from another healthcare provider, please call us to discuss your situation and whether we will be able to help you.
Q: I have a gift card/ package that I’ve had for quite some time. When will it expire? A: At this time our packages and gift cards do not expire unless they were acquired from a charity donation we made. Hold on to them until you feel safe to come in for a visit.